Customer Support

Welcome to Beagle Software's support area. We've provided a number of resources here to help you resolve problems, report bugs, and suggest improvements to our products and service.

Document Links

This tables offers easy access to key information on each Beagle Software product.  Please note that upgrade discounts apply (see policy).  If you are not sure of your status, click the "inquire" link for your product and we will assist.  Please include your name and address.

Easy ClockWatch Fixes

• Common installation problems and troubleshooting issues.
• 'Connection with Timeserver Failed' message?  Click here for suggestions.
• Installing ClockWatch behind firewalls and proxy servers.
• For insider tips see user tips for ClockWatch.

Support Topics

Beagle Software guarantees six months of free customer support and free product upgrades for registered users. Upgrades are offered at a 50% discount for six to twelve months after purchase, and 35% discount thereafter.

You may obtain technical support by email or by telephone at +1-612-370-1091 (8AM-6PM Central Time, M-F). Please identify yourself, the product, the version, and the exact nature of the problem when contacting us.